Our Services

Instore Loyalty Program

Garden Club members receive 1.25 reward points for every dollar spent in store. Points can then be used to obtain a discount on most purchases. Discounts not valid on seeds, potted colour, herb and vegetable seedlings and multibuy products.


Free gift wrapping

Complete any purchase with our complimentary gift wrapping, simply select this option at the checkout. All gifts will be wrapped using recycled brown paper and natural twine.

Potting up service

We understand that not everyone wants to purchase a whole bag of potting mix, which is why we offer a potting up service in store. When purchasing a pot and a plant, we are happy to repot this for you using a premium specialty mix. A small cost will be incurred to cover the soil.

Pest and disease diagnosis

Have a question about your plants? Maybe an insect or disease you can’t quite identify? We are more than happy to offer our diagnosis and treatment options - Like these little white fluffy Mealy Bugs, a very common bug on indoor plants.

If visiting, feel free to bring a cutting of your plant in a sealed bag for us to have a closer look. Alternatively, feel free to send your pictures via our contact page and we will get back to you during business hours.


Plant ordering system

Whether you’re looking for a rare plant or just a larger quantity of something in store, we are more than happy to try and source what you need. Working with a diverse range of growers around the country, we have access to plenty of plants and products you might not find in store. Contact us via our Contact page

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Pot recycling service

As part of our commitment to the environment, NGM offers a complimentary pot recycling service for the general public. We accept all plastic pots, asking customers to rinse any loose debris and remove labels so that they can be easily recycled. These pots are both returned and reused by our growers, or recycled by City of Sydney Council and recycled into other plastic products.

Dog friendly

Leo has grown up at , he is our mascot & guard dog at NGM

We are proud to be a dog friendly business. We are more than happy for you to bring your furry friends to visit, please ensure they are on a leash at all times.

Delivery Service

We have a weekday FREE Local Delivery Service if you spend over $100 & you are within 4km of the Nursery.

Call Us if you live more then 4km & we'll happy to see if we can accommodate your delivery if you within 20km of our store


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